This Privacy Policy explains how Free21, operated by PAC EDUCACAO E TREINAMENTOS LTDA, handles personal information when you use our website, mobile application, and related support services.
1. Information we may collect
Depending on the features you use, we may process:
- Account information, such as your name, email address, and login identifiers.
- Habit and progress information that you choose to add to Free21.
- Technical information, such as device type, app version, crash data, and diagnostic events.
- Support communications and information you send when contacting us.
- Subscription or purchase status provided by Apple or another payment processor. We do not receive or store your full payment-card number.
2. How we use information
We use information to provide and maintain Free21, personalize your experience, save and display your progress, respond to support requests, protect the service, diagnose errors, improve performance, and comply with legal obligations.
3. Service providers and disclosure
We may use trusted providers for hosting, authentication, analytics, app diagnostics, communications, and payment processing. They may process information only to provide services to us and under appropriate confidentiality and security obligations. We may also disclose information when required by law, to protect users or the service, or as part of a business transaction subject to appropriate safeguards.
4. Selling and advertising
We do not sell your personal information. We do not use your habit entries for third-party targeted advertising.
5. Data retention
We keep personal information only for as long as necessary for the purposes described in this policy, including providing the service, meeting legal and accounting requirements, resolving disputes, and protecting Free21. Retention periods may differ depending on the type of information.
6. Your choices and rights
You may request access, correction, deletion, or a copy of your personal information, subject to applicable law. If account creation is available in the app, account deletion will also be available from within the app. You may contact us for help using the address below.
7. Security and international processing
We use reasonable administrative, technical, and organizational measures intended to protect personal information. No method of storage or transmission is completely secure. Because Free21 may use providers in different countries, information may be processed outside your place of residence with protections required by applicable law.
8. Children
Free21 is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us.
9. Changes to this policy
We may update this policy as Free21 evolves. We will post the revised version here and change the date at the top. When required, we will provide additional notice.
10. Contact
For privacy questions or requests, email free21usa@gmail.com.